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Customer Testimonials
There is SO much I could say about Paul Davis! He’s so warm and welcoming and makes you feel right at home. I haven’t purchased a car from him YET, but my mom did. Hopefully by this summer I’ll be ready. 1,000 stars for PAUL DAVIS!!
Paul was very helpful. He listened to what I wanted, laid out my options clearly and worked within my budget. He was very pleasant to work with.
(Translated by Google) I want to thank Classic Volkswagen Gastonia for helping me to get the car I was looking for at the price I wanted. People are very friendly and cordial and efficient, they gave me good service. I recommend them so that anyone who wants to buy their car can come to the dealer (Original) Quiero agradecer a Classic Volkswagen gastonia por a verme ayudado a optener el carro que buscaba con el precio que quería las personas son muy amable y cordiales yo y eficientes me brindaron un buen servicio yo los recomiendo para que el ...
Thank you to everyone who made the experience so wonderful! I'd highly recommend using Paul Davis as your sales consultant, he was great!
Nick Barry without a doubt did an outstanding job assisting us.
Had a great salesman Mr Berry and he worked so hard for me didn't stop till I got the car and the people are very friendly there Thank u guys 😊
Paul Davis and staff worked to get me the deal I wanted with no hassles and now I’m the proud owner of a 2023 VW Taos. Thanks Classic Volkswagen.
This was not my first experience at this dealership! Its my 3rd! Sooooo that means "We are family"🥰😍 Trevor is my go to guy and hits the mark every time! Thanks for being patient with my husband and I during the entire process! A big thanks to Chris (financial-Stateline) for the assistance and conversation! Thanks to Anthony, our other finance guy, wish you alllllllllllll much blessings!! Y'all made things happen! We will be back💕💪🏽
Was a great experience the treated it us like family...and got a good deal on are new 2017 nissan rogue! Don't wait any longer and go classic Volkswagen in Gastonia and get your new car today!!
Had a great experience and everyone was pleasant to work with. Trevor listened to what I was looking for and helped make it happen. Overall positive experience.
Had a great experience at Classic VW of Gastonia and left with my dream car! If you are in the market for a vehicle, go here and ask for Chad! He made the process quick, easy and enjoyable!
Words cannot describe how terrible this buying experience was. Do not go here. I was bribed to leave a five star review for new brake pads. Beware of Paul and Mo they are lying & deceitful salesmen, it is a typical dealership experience. Mo tried to intimidate me by standing in front of my car and staring me down, as I was reversed out of the parking spot. Had to return multiple times to get the work done that I was promised, after fighting tooth and nail, all service was completed to satisfactory. I will not be back for my ...
The service advisor got in my Atlas Cross Sport with me, heard the noise, and took a video of it since it was hard to explain, which was great. She also offered a rental since I am a little too far for the shuttle; the alternative would have been working from the lounge most of the day. My coworkers, boss and I really appreciated that.
When I am in the market for my next car. They will diffently be my 1st choice. Exclent service.
We worked directly with Chad in the sales department and he was great! The entire team from management to sales to finance to parts were extremely helpful in this smooth and seamless transaction!
Excellent service, they made the purchase quick and easy. Didn't even have to be there
Fast service and friendly staff
Excellent customer service , Paul Davis did excellent job taking care of us. Thank you to Anthony for helping us sign the documents, he also did an outstanding job. Will return if I need another car
Nick was amazing! We were in and out in less than 3 hours, great service and we will be lifelong customers!
My sales expert Trevor was great!! He exceeded expectations and made sure all my questions were answered and that we were very well taken care of. This is one of the best experiences iv had with any car dealership. Everything went very smooth from start to finish. 100% recommend trevor and this dealership if your in the market for a vehicle.
I had promised myself to never step foot in a dealership due to past traumas and was only going to purchase cars from online dealers. Thats until I went to the VW of Gastonia with the sole intention of knowing the worth of my trade-in; but Chad and Jonathan were awesome. Between them and Alex in financing I left the dealership with exactly the car I had in mind, an awesome financing deal, and the feeling that I had made friendships in the process of making an upgrade to my ride. I will definitely recommend this place blindly and they ...
Very professional and great service by salesman, Chad Bickerton and Anthony in Finance Department. Made the buying experience very easy!!
My 5 star rating came from our sales person Jamel was excellent his customer service was top notch. He really gave his best with making sure we drop off with the vehicle we wanted. The paperwork process was simple and the detail team made sure our vehicle was spotless before we left the lot!!!
Wonderful service and communication. Great team at VW in Gastonia!
Nick Barry was very helpful and cooperative in helping us getting into our new VW Atlas
We just leased our car today, it was a breeze working with Nick Barry and Muhammad Idress. Very cooperative, thorough and helpful.
I was helped by Jamel who was an absolute delight. He helped me get the car I needed for the price I wanted. Would definitely recommend it.
More than satisfied with my experience at Classic Volkswagen Gastonia. Salesman Bryan was not only professional but extremely helpful in my search for a car that fit my budget. Jonathan, the GM was friendly and did everything to get me the best quote! 10/10 across the board! Highly recommend!
Brought my atlas here for service, great customer service and attention to detail. Costs a little more than the local shop but you got to expect that if you're bringing your car to the dealership.
I am extremely pleased with my purchase from Classic Volkswagen Gastonia. I would love to thank Chad and Jonathan for helping me find the Jeep of my dreams! & making it an easy, fun process. It was a wonderful experience. The staff was very professional and friendly! They even entertained my 2 little ones while I signed paperwork! The finance manager was awesome too! I definitely recommend them if you are in search for a new car!
Thank you Classic Volkswagen of Gastonia for the professionalism and friendly atmosphere of your staff. I highly recommend anyone who is looking for a new vehicle or used vehicle to come here.
Very fast, no hassle process. Nick the salesman was perfect. Not pushy or aggressive at all. Overall great experience. Thanks to finance guy filling in as well. He was very nice and efficient.
Great service!
I got the car if my dreams! It met all the standards I needed and the team met me on my budget. Jamel was such a treat and so personable. I feel like we’re family now. If we ever buy another car, it will definitely be here! Thank you classic VW for everything!!
Good experience with salesman Bryan and Great experience with Maneger Jonathan always on the move Bryan and Jonathan gave us great customer service 👍🏼👍🏼👍🏼👍🏼
Great dealership we brought a Tahoe from Mel awesome guy really informative help us a lot we really appreciate the team here at Classic Volkswagen in Gastonia
Great place I’m currently in the process of purchasing a vehicle they have awesome customer service we will be purchasing here
Great place good people awesome salesman
Highly recommend it this place make it easy to buy a car very satisfied
Best experience fast service they explain everything to us I highly recommend this place if are looking for car this is the place to go
10 out of 10 would recommend 👌🏼
Jamel helped me get out with a brand new VW Taos with ease! Would definitely recommend with this amazing service!
This was a painless buying experiencing. The entire staff, Trevor, Mo, and Anthony were great. I would buy here again! Ask for Trevor and Mo!
Chad and Muhammad made the buying experience a positive one for me. Thanks guys!
Great customer service! Very happy with my purchase!!
Great customer service and friendly staff Chad tk care of me through the whole process and Anthony helped me finalize the deal on the finance side
Hey Paul, Just wanted to say thank you. Both my husband and I are skeptical of car salespeople as most are pushy and false in all aspects. You were the exact opposite and made the experience very enjoyable. The whole way home we talked about how that was the best experience we have had with buying a car. Thanks for your honesty and you being you. I love my VW.. 🌸🌸🌸
Very helpful and friendly staff
Great place to buy a car. All of the staff are very friendly and helpful.
Best service experience I’ve had in a very long time. Jas the service advisor was so informative, kind and helpful! Made my experience so smooth from start to finish.
Quick and easy service! Everyone was super friendly and made the process great.
Very efficient and productive.
First off, let me say that I loathe car dealerships. I don’t like the mind games and the hustle. I had been researching a specific vehicle for 3 months and kept getting the run around. I happened upon this dealership and I ended up working with Moe and Nick who are absolutely fantastic. They talked to me as if I was a friend, explained things in an easy way that I actually understood, and worked with me (not against me) to help me achieve my goal. I also loved my finance guy. He went slowly through the process and did ...
Very beautiful suv and great service
I don’t think I could say a single negative thing about my experience! We were in and out in no time and Trevor was absolutely amazing. He was so kind and very knowledgeable on each and every car! I love my atlas and I’m so glad I chose this location! Go get yourself a Volkswagen and ask for Trevor!
By far the easiest car buying experience I have ever had. My salesman Nick along with the rest of the sales team created a smooth transaction with upfront pricing and no surprises. Parts department provided a great experience too. Would definitely recommend visiting this dealership.
The people who service your vehicles there are great I would recommend them for anyone who owns a Volkswagen.
Highly recommend buying from this car lot. I dealt with Chad Bickerton and he provided me with a very pleasant car buying experience. He was patient and knowledgeable and made sure that the deal worked out in my favor. Again I highly recommend this lot and I recommend asking for Chad Bickerton even more.
I have done business with VW of Gastonia numerous times and I can honestly say, they are hands down the best car service place. They meet and exceed expectations and customer service.
Excellent customer service and appreciate the overall experience...Wish Charlotte dealerships would visit your dealership for customer service training!!!!
Hey nick it’s brandi hunter thank you for helping me lock my right side door on my 2012 Volkswagen Beetle and helping me pair my phone to my radio good job thanks a whole bunch
Great customer service
We had an excellent experience working with Chad and the rest of the team to find our perfect vehicle. Super down-to-earth and honest! No pressure to purchase and very helpful.
Great experience!
From the moment you walk on the lot the staff is friendly without being pushy. Julio met us with a friendly warm smile and listened to what our needs were. The entire experience was like we were among friends. Anthony in finance was the best they come! Hands down the best dealership in the county. Highly recommend.
Great dealership and great service. Highly recommended!
We were very happy with our experience. Trevor was great and Anthony was very easy to work with. We would recommend your dealership and would buy from you again. Thank you.
Was there to look at a used car and ended up in a new VW Taos. Fair and no pressure approach. Salesman Chad and Finance Manager Anthony took good care of us. Mike F from Fort Mill, SC
Purchased a new Atlas Cross Sport from Classic a few weeks ago. Our salesman Brian did an excellent job during the entire sales process
Got me in and a loaner car on Christmas Eve. They went above and beyond.
Everything was right and nothing was bad. The crew was great! I would highly recommend this dealership.
The ONLY reason this isn’t a five star review is because of the way prior staff handled (mishandled) things. Once Chris Singh took over, everything went smoothly. Chris went above and beyond to accommodate my schedule, even when it wasn’t quite convenient for him. Chris communicated with me regularly regarding the status of ordered parts and what to expect. Chris is single-handedly the ONE AND ONLY reason I didn’t take my Tiguan to another VW dealership for service. Chris deserves a raise and at least a 2-3 week paid vacation.
From my first contact with Classic to the end of my purchase I have nothing but amazing things to say! They originally did not have what I was looking for but Jonathan went above and beyond and took my must have list and found an incredible Atlas for me. They worked with me financially to get where I wanted to be, and when it came down to signing they had everything ready to go so I wasn't there all day! I would highly recommend Classic Volkswagen! I love my atlas and if we ever need something down the road, ...
Awesome experience. The team there is awesome and I got a great deal on a brand new car.
Very nice and helpful!
Great service, very easy to schedule with them and they took time to go over things.
An attentive and considerate group.
Its always a very quick and pleasent visit. Jasmin is always very helpful.
Everyone is so friendly and they explain things perfect, very thorough. We will definitely have our cars serviced here.
The process was quick and they were a pleasure to work with. The online sales rep knew the type of vehicle I wanted and notified me immediately when a 2023 that matched my preference and budget came in. Jarret and Anthony worked together to make sure I had the best deal and stayed late to make sure they could get me a lower rate than any of my previous loan quotes. I will absolutely return to Classic VW for my next purchase.
It was a great service! Very nice and friendly staff, help quick and find a great deal! They also help to find a nice car! And they offer car service! I would highly recommend it! They help with financial and work on payments. Very polite and helpful! I love my car!