Customer Testimonials

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DealerRater May 8, 2021

Very knowledgeable and they worked with me on a good deal. Friendly service and nice facility. Our sales person, Trevor, was a fine young man.

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DealerRater May 3, 2021

They help me to get into the Vehicle that I would be happy with and needed a successful sale great work good team very helpful

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DealerRater May 1, 2021

Jarrett Martin was so welcoming and professional from start to finish. He helped us get exactly what we were looking for. Quality service and would highly recommend!

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DealerRater Apr 26, 2021

Jarrett was super helpful and nice!! I did not feel pressured at all. He took time explaining and showing the difference features of the car.

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DealerRater Apr 25, 2021

I had a wonderful experience! Trevor was extremely helpful and friendly. I was in and out of the dealership in no time with my new mazda6.

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DealerRater Apr 25, 2021

Trevor was super nice and knowledgeable. He was not pushy and was very patient. I am extremely happy with the service and car I purchased!

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DealerRater Apr 25, 2021

My sales consultant Jarret, was very polite and respectful. The conversations were pleasant and he presented the car well. As of April 2021 Jarret was still new to the dealership. When it came to the price negotiation Lawrence, the general manager, joined the conversation and helped Jarret, which shows me that this place takes care of their staff. All was professional and fair, and I believe I got a good deal considering the current shortage of cars in the market. On top, the overall purchase process took less time that I experienced with other dealerships in the past. I certainly will ...

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DealerRater Apr 22, 2021

Trevor was great to work with. He was patient, knowledgeable, and thorough. Everyone at the dealership was friendly and nice. Got a good deal, too!

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DealerRater Apr 20, 2021

By far the best car buying experience I’ve ever had! I came in at 1pm and was driving away in my vehicle by 6pm. Everyone there is so awesome but I specifically worked with Lawrence Greer and Jarret Martin. I am so grateful for all that was done for me, given my current financial situation. I highly recommend anyone looking for a new or used vehicle to give Classic Volkswagen Gastonia a call!

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DealerRater Apr 18, 2021

Friendly, was greeted quickly and was given just the right amount of attention. Never felt pushy. Trevor definitely knew a lot about the brand and gave me lots of great information about all the safety features. Very efficient from beginning to end

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DealerRater Apr 15, 2021

Really enjoyed car shopping with both Jazz and Jamar! They both made my experience of buying my first car easy and enjoyable. Highly recommend both Jazz and Jamar to anyone looking to buy a car.

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DealerRater Apr 14, 2021

Everyone at this dealership was very professional and courteous. They made the entire purchase process very pleasant and seamless. I will recommend them to everyone.

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DealerRater Apr 13, 2021

We went to Classic Volkswagen Gastonia to look at 2 used Jetta's that we found on line that we were interested in purchasing for our daughter new to driving. We were very impressed with the level of service that Jasmine provided. She had the cars ready and parked at the front when we arrived. She was very knowledgeable about the history of the cars and all Jetta's. Sadly the car we were most interested in didn't end up meeting the needs we were looking for. The second car held promise but we wanted to review another car before ...

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DealerRater Apr 6, 2021

From the time we reached out to the dealership to the time we arrived, we were greeted quickly and without any pressure to purchase. Philip reached out via email and phone call letting us know more about the dealership and that he was there if we had any further questions. When we arrived Jasmine was there to welcome us and assist us in whatever way possible. She was very professional and personable and was an absolute pleasure to work with. Please ask for Jasmine :)! Lamar was great, he worked his magic and made purchasing our new car a reality. He ...

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DealerRater Apr 5, 2021

Such a wonderful experience! John Ward and Philip McSwain made sure we were taken care of and we are more than happy with our purchase!

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DealerRater Apr 5, 2021

If you're in the market for a vehicle, John Ward is THE person you need to go see! John was extremely kind, knowledgeable, patient, and transparent. He is unlike any sales person I have ever worked with, and I have never had such a fun, positive, outstanding experience purchasing a vehicle (or anything for that matter) anywhere else before this. I told him that my partner and I had zero intentions of purchasing a vehicle today, and he didn't treat us any differently; at another VW dealership I visited this week (not Gastonia), when I told the salesperson ...

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DealerRater Apr 4, 2021

Want to give John Ward and the manager Philip Mcswain for the no pressure service we received today in buying our new 4runner. Helped out tremendously on giving me more for my trade in. Great group of guys and highly recommend!

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DealerRater Apr 3, 2021

Good inventory and Trevor was a pleasure to work with. Worked with me in advance of my visit to get things done in a short amount of time

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DealerRater Apr 3, 2021

John Ward and Phillip McSwaine were amazing and so helpful!! Would definitely recommend!! Love this dealership and the employees!! Go buy a car from them!!

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DealerRater Apr 1, 2021

This is the first NEW car I’ve ever owned, and I’m more than thrilled that I chose Classic VW to purchase from. John Ward was extremely knowledgeable and very patient and thorough while explaining the features of the vehicle as well as addressing my questions during signing. John’s manager, Philip was instrumental in putting together such a fantastic deal. The whole process ended with Mike in finance, While I must say is the perfect guy for the job! Mike has a great sense of humor and explained the final details clearly. If you’re in the market ...

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DealerRater Apr 1, 2021

Couldn’t be happier with the service we received from Jarret... He is definitely an asset to Classic Volkswagen Gastonia. What a Great Experience and dealership.

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DealerRater Apr 1, 2021

Great place to purchase a vehicle! The staff is friendly, informative, super helpful and do the absolute best that can to make your experience less stressful. Shout out to Jarret & Lawrence for their amazing customer service!! 🙂

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DealerRater Mar 31, 2021

Purchased my 2021 Tiguan R-Line yesterday. The whole experience I found to be comfortable, relaxed and enjoyable. Never was there any real pressure and everyone was most accommodating. The deal was excellent, financing was made easy which all-in-all allowed me to drive away with a smile. Jamar McKinney, John Ward as well as Phillip McSwain were the ones responsible for the ease and pleasure of our experience. Thanks!

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DealerRater Mar 31, 2021

This was the absolute best car buying experience that I’ve ever had. Lawerence Greer and John Ward worked very hard to get me into a brand new 2021 Tiguan. They went over and beyond and exceeded every expectation possible. I couldn’t choose a better team to help me through this process. You guys were awesome. Thank you for the balloons.

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DealerRater Mar 30, 2021

I don’t have anything bad to say about my experience with this dealership. John Ward was awesome to work with - down to earth and not at all pushy. He was knowledgeable but wasn’t a know-it-all. He listened to my needs and concerns and found a vehicle for me I’d never thought of but am in love with. He and Kent McClure were great to work with and respected my family’s needs and what I had to say.

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DealerRater Mar 30, 2021

We had a great experience at this Volkswagen dealership. The service was wonderful as well as the prices. Our sales consultant got us a wonderful deal on the car! We love it!

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DealerRater Mar 30, 2021

Everyone there was excellent and very helpful. Jasmine made sure all my questions were answered and was very patient with me. I would recommend this dealership to everyone I know.

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DealerRater Mar 30, 2021

Hands down the best customer service ever! One of the best buying experiences I’ve ever experienced, Trevor is extremely well rounded and very respectful! Even in my indecisiveness he was very willing to work with me! I can’t say enough about how well we’ve been treated!

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DealerRater Mar 30, 2021

From the moment I walked through the door everyone was helpful! So helpful that I ended walking out with two cars! Huge shoutout to Jarret and the management team!

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DealerRater Mar 29, 2021

Trevor was fantastic. He was an excellent salesman and very personable. Trevor was very knowledgeable about the vehicles he sells. Everyone at the dealership is welcoming, but Trevor especially made me feel welcomed.

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DealerRater Mar 29, 2021

Experience was excellent, both Jarret and Kent were easy to work with and within a couple of hours I was driving home in the car

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DealerRater Mar 28, 2021

From the beginning I was approached with good attitude. I was impressed by how much the helped us get our desired car. They really did everything they could to get us what we really wanted but still stay in our budget. Shout out to John Ward our car salesman and Kent McClure the manager! They were the best experience we have ever had in a dealership! Highly recommend Volkswagen of Gastonia.

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DealerRater Mar 28, 2021

Special shout out to John Ward and Jamar McKinney for moving very quickly during my process. I'll be back for my wife's car!

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DealerRater Mar 27, 2021

Nice dealership with helpful salespeople. Being a new parent I didn't have a lot of time and John really worked to make the process quick and easy.

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DealerRater Mar 21, 2021

Very pleased with the process of purchasing here. John Ward and Jamar McKinney were both very helpful and patient! I would recommend this dealership and this vehicle to anyone. We love our Atlas!

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DealerRater Mar 18, 2021

Had an awesome experience here, the dealership was busy and yet they still gave everyone amazing service and attention. I will absolutely send friends and family to this location

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DealerRater Mar 17, 2021

Very pleased with the overall experience at Classic Volkswagen. Everyone I worked with was friendly, kind, and helpful. John did an excellent job making sure that everything went smoothly.

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DealerRater Mar 17, 2021

I have to say my whole experience was outstanding at classic Volkswagen. They took great care of me and I was in and out in no time. The staff were all willing to help, and took great care of me and my wife and answered all our questions.

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DealerRater Mar 17, 2021

The manager Jamar McKinney was very nice and helpful. John ward is also very reassuring, reasonable and helpful he did an excellent job with helping.

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DealerRater Mar 15, 2021

Very good friendly experience, customer service was great and communication was optimal. I got the car I wanted even if it took an extra effort.

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DealerRater Mar 9, 2021

The team over at Classic Volkswagen is like no other! My Salesman, John, was incredibly helpful and honest. He had the car I wanted, clean and ready to go when I arrived. The managers, Phillip and Jamar were easy to talk to and made me feel valued. The atmosphere was so relaxed(nothing like the other dealerships I’ve been to). I recommend buying from this incredible team of guys the next time you’re looking for a car. Heck, even if you’re not currently in the market, check them out anyways, the deal they got me was UNBEATABLE!

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DealerRater Mar 9, 2021

We had a great experience at Classic Volkswagen! John was very knowledgeable about the car and answered all of our questions. They were also so very welcoming to our crazy children as well and even gifted them a balloon! Thank you John Ward, Jamar McKinney and Lawrence Greer for a wonderful car buying experience!

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DealerRater Jan 15, 2021

Nice dealership as well as great employees. Didn't stop with intentions on purchasing a car and that's how i left. They don't push you into buying a car but will also go above and beyond to get what you're looking for!

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DealerRater Jan 6, 2021

Had the best experience ever working with John and Philip at Classic Volkswagen Gastonia. Super friendly and professional! They made the process easy and fun and were there every step of the way to answer any and all questions we had! 10/10 would recommend!!!

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DealerRater Jan 5, 2021

me and my girlfriend both came to the dealership looking for a vehicle, not only did they find a better vehicle for me and her to get but they helped us both get the best cost as well, and even when it came to our insurance to set up they were tons of help. They work tirelessly to find us a good way of financing our vehicles with an excellent cost as well as making sure that the vehicle we wanted was just to our liking. John Ward was especially a great help with any questions we had pertaining to ...

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DealerRater Dec 24, 2020

Great prices, a staff that goes above the standard to make sure you get the car you want, and an overall smooth experience. Our sales rep, John, wad knowledgeable and listened to what we needed. He was great to work with.

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DealerRater Dec 23, 2020

John was one of the most knowledgeable salesmen I’ve met. There wasn’t a question he couldn’t answer concerning my new Volkswagen. He was very patient in answering all my questions (and there were a lot) and demonstrated pretty much every function in new Volkswagen Atlas. Both he and Kent went above and beyond to get me in the perfect vehicle.

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DealerRater Dec 23, 2020

John was great to work with! He greeted us at the door, sat us down, offered us beverages and snacks and really took the time to get to know who we were and what we were looking for. We found the perfect car for our family. Thank you so much for your help!

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DealerRater Dec 8, 2020

John did a great job showing us several different models until we found what we liked. No high pressure sales tactics. A great overall experience!

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DealerRater Dec 1, 2020

John was great from beginning to end! He was thorough and provided all specifics regarding the vehicle. He helped make a typical unpleasant experience, very pleasant and enjoyable. Thanks, John!

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DealerRater Nov 14, 2020

Pat was awesome to work with. He made the car buying process fun and easy. I would purchase another car from him anytime. The dealership was nice and everyone there was friendly.

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DealerRater Nov 14, 2020

We had the pleasure of working with Pat. He made sure that we found the exact Atlas we wanted and was super knowledgeable of the product he was selling. Pat was very personable and went above and beyond to make sure we were happy. The sales manager Phillip was great also and helped us get a great price for the SUV we purchased. Everyone we saw or spoke to was super friendly, the dealership is immaculate, and you can’t beat the prices. Classic Volkswagen has a well rounded team and we would buy another car from Pat and this ...

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DealerRater Nov 10, 2020

John was awesome. Not pushy and he didn’t take advantage of my frankly desperate situation. He showed me things ONLY in my stated preferred price range. Specific details on everything.

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DealerRater Nov 8, 2020

John and Kent made the experience excellent. I learned (and had confirmed) what makes VW great. They were able to answer all of my questions and even after I left, John has been great at answering my texts quickly while I'm making arrangements.

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DealerRater Nov 1, 2020

What a wonderful experience I had with Classic Volkswagen Gastonia! The Sales Representative John was a nice young gentleman who knows the customer service skill with passion for what he does at heart. Also, his Manager, Kent showed how he worked with John as a team, and he has so much knowledge about their vehicles and business that I could rely on! Lastly, the Service manager was very polite and kind. I feel lucky that I could find my vehicle from them:)

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DealerRater Nov 1, 2020

Very pleasant experience. Staff is friendly and helpful as can be. John Ward went over the top and I appreciate these guys. I’ll be back in the future for sure, they give a different meaning to what you think car salesmen are. I told them what I wanted and they didn’t try to pressure into something else. 5/5

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DealerRater Oct 31, 2020

Great experience. I appreciate that I didn't have to spend all day like other dealerships. John and Philip were great. I traded in my old truck and was surprised at the awesome rate I got.

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DealerRater Oct 31, 2020

Great customer service and salesman. Worked hard for me and went above and beyond. Thank you thank you thank you thank you thank you guys

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DealerRater Oct 21, 2020

Volkswagen is the best car dealer out there! Great customer service especially a dealer named Hector Lugo!!! Highly recommended car dealer simply the best you’re money can buy!

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DealerRater Oct 20, 2020

I stopped in last Thursday afternoon on my day off because I’ve been excited to see the new dealership as I’ve been keeping track of it ever since the build began. I was greeted by a gentleman named John. He asked me a little bit about what I was looking to achieve during my visit and informed me that it was also his day off but he was in to help another guest who could only make it in on Thursday. I was immediately impressed with his loyalty and dedication to putting his guests first. Now, by no ...

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DealerRater Oct 20, 2020

I had a wonderful experience with John! I told him what I was looking for and he showed me the car of my dreams. He was very patient with me and went over many details of the Atlas that pertain to my needs as a growing family. I really enjoyed how the managers came out and introduced themselves as well and made me feel like I was a long time customer.

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DealerRater Oct 20, 2020

Very easy and well rounded process. Super friendly and worked to get me the best price possible. I will definitely be back for years to come

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